Shipping Information for Pizzazzing You A Trendy Children's Boutique

CONTACT INFORMATION
Please use the “Contact” button or contact us at:
Pizzazzing You
PO Box 804
Carmel, CA 93921
sales@pizzazzingyou.com

ACCEPTED FORMS OF PAYMENT

We accept payment through Visa, Mastercard, and Discover.

SHIPPING INFORMATION

Orders $100.00 or more are shipped FREE via USPS Priority Mail. * Orders under $100.00 are shipped via USPS either by Priority Mail at a flat rate of $11.95 per order* or by Parcel Post for a flat rate of $6.95 per order. *US orders ONLY.

SHIPPING TO CANADA AND MEXICO

All orders shipped to Canada and Mexico are shipped via USPS Global Priority Mail. Orders UNDER $200.00 USD will be charged a flat rate of $25.00 Orders $200.00 USD or more will be charged a flat rate of $35.00. As required by law all orders shipping to Canada and Mexico will be accompanied by any necessary customs paperwork which will include the contents of your order and prices you paid. All duties are the responsibility of the buyer.

INTERNATIONAL ORDERS (OUTSIDE THE US, CANADA AND MEXICO)

All orders shipped outside of the United States, Canada and Mexico will be shipped via USPS Global Priority Mail. Orders UNDER $200.00 USD will be charged a flat rate of $45.00. Orders $200.00 USD or more will be charged a flat rate of $55.00. As required by law all orders shipping internationally will be accompanied by any necessary customs paperwork which will include the contents of your order and prices you paid. All duties are the responsibility of the buyer.

EXPRESS SHIPPING

If you require expedited shipping, please contact us at sales@pizzazzingyou.com to confirm expedited service to your area.

WHEN YOU CAN YOU EXPECT YOUR ORDER TO ARRIVE

In stock items usually ship the next business day. Orders are not shipped on Saturday after 10:00 AM PST, Sunday or US Federal Holidays. USPS Priority Mail Shipping usually arrives within 2-4 days after the order leaves our store. (excluding Sunday and Holidays)

SALES TAX

All Texas residents will be subject to a 8.25% sales tax.

SIZING

We carry a wide range of apparel by different designers. We have posted the size charts that have been provided by the various manufacturers. If a manufacturer is not listed then they have not furnished a size chart. Please use these Size Charts as a guide in making your children's boutique clothing selections. Each child is unique, and we cannot guarantee the fit of a garment. We also cannot provide specific measurements of garments.

PRE-ORDER POLICY

Pre-orders are advance purchases made on merchandise that is not yet in stock, but is scheduled to ship at a future date. The items will be reserved for you and taken from our available stock. We will then ship the items to you as they arrive in our store. Delivery dates are an estimation given to us by the manufacturer and we have no guarantee of the actual date. Pre-ordering can be paid in full, or if you prefer, use coupon code "PREORDER" to put a 50% deposit against your order. If you choose to use the coupon code the remaining 50% will be charged when your items ship. We will notify you via email and let you know when your items will be shipping. If you are unable to pay the remaining balance or you cancel your order in writing PRIOR to the shipping date, then the items will be returned to inventory and the 50% deposit we be refunded to you in the form of store credit only. Pre-orders are non-refundable, however they may be returned for a full store credit or a size exchange (if available) within 14 days of receipt of order. If the manufacturer cannot fulfill our complete order, you will be notified via email and a full refund will be issued to you. Pre-ordering will only be available for a limited time prior to inventory being received. If you are unsure of the pre-order policy or need other assistance please feel free to contact us. All Pre-orders will receive FREE SHIPPING!

CANCELLATIONS

All orders are processed as quickly as possible. If you absolutely need to cancel your order please do so within 4 hours of order placement. Any orders cancelled later than this will be charged a 15% restocking fee.

GIFT WRAP

If your purchase is a gift and you would like it gift wrapped, just let us know. We will also include a small card. Please let us know what you would like the card to say and what the occasion is, there is a place for this during checkout. There is an additional charge of $3.95 per item for this service which can be added upon checkout.

RETURNS AND EXCHANGES

We want you to love what you ordered. But if something isn't right, let us know. ~All return or exchange requests must be made with 7 days from receipt of your order. After 7 days we are unable to accept returns for any reason. ~ An authorization number is required on exchanges and returns. Please make the request to sales@pizzazzingyou.com. Within 48 hours you will receive an email containing authorization number with instructions. ~Please ship returns promptly after the return authorization number is issued. We allow 7 days shipping time once the return authorization number is issued. ~ Clothing must be in new condition AND original tags must be attached. ~ Original shipping charges cannot be refunded. If the original order received free shipping and the total falls below $150.00 after the return a $9.95 shipping fee will be deducted from the refund. Our policy is to issue a store credit voucher for you to use within 90 days of issue. If a refund is requested and for orders which were placed at a special event you may return your product for a refund less $9.95 for shipping charges and a 15% restocking fee. All refunds are processed within 14 days of approval.

PRIVACY POLICY

We respect your privacy; we will never release or sell any information about you to third parties. For more information about this please visit our Privacy Policy page.

This page last updated: May 2011.



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